Publication:
Impact of Service Quality, Customer Satisfaction and Switching Costs on Customer Loyalty

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dc.contributor.authorDo Thanh NGUYEN
dc.contributor.authorVan Thanh PHAM
dc.contributor.authorDung Manh TRAN
dc.contributor.authorDuyen Bich T. PHAM
dc.date.accessioned2026-06-29T23:43:21Z
dc.date.available2026-06-29T23:43:21Z
dc.date.issued2020-01-01
dc.description.abstractImpact of Service Quality, Customer Satisfaction and Switching Costs on Customer Loyalty
dc.identifier.doi10.13106/jafeb.2020.vol7.no8.395
dc.identifier.isbn2288-4645
dc.identifier.urihttps://rims.qnu.edu.vn/handle/123456789/12082
dc.subjectService quality
dc.subjectCustomer satisfaction
dc.subjectCustomer loyalty
dc.titleImpact of Service Quality, Customer Satisfaction and Switching Costs on Customer Loyalty
dc.typejournal article
dspace.entity.typePublication
oairecerif.author.affiliationTruong Dai hoc Quy Nhon
oairecerif.author.affiliationTruong Dai hoc Quy Nhon
oairecerif.author.affiliationTruong Dai hoc Quy Nhon
oairecerif.author.affiliationTruong Dai hoc Quy Nhon

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